Privacy Policy

We will retain on our database details you provide about yourself. These details may be used to send you information about Britenest Ltd’s services and other information.

Britenest Ltd protect your personal data by storing it in an area of our network which is protected by a firewall. The purpose of this is to ensure that there is no unauthorized access or improper use of your data. Britenest Ltd does not pass on any of your data to third parties for any purpose.

If there is a change in your personal details or you do not wish to receive any information from us please communicate this by email to hello@britenest.co.uk.

Collection of Personal Data

• The Customer warrants that it has the legal right to disclose all Personal Data that it does in fact disclose to Britenest Ltd under the Agreement, and that the processing of that Personal Data by Britenest Ltd for the purposes of and in accordance with the terms of the Agreement will not breach any applicable laws (including the Data Protection Act 1998).
• Britenest Ltd may collect and store the information which is submitted to us via the contact forms on the site – such as your name, address, email address, phone number. In order to apply to become a Customer, the applicant must complete and submit an online contact form.
• Any contact details supplied by the Customer to Britenest Ltd; and whether supplied in writing, orally or otherwise by the Customer to Britenest Ltd is marked as confidential.
• All emails that you receive from Britenest Ltd will include the following information;

• Our business name company name, address and company registration number;
• Any other information that is required to be included in such emails by applicable law; 
• An unsubscribe link, enabling the recipient to opt-out of the list.

• How does Britenest use the information we hold about you? We will use the information you give us to provide you with information about Britenest’s services (including passing your details to your local Britenest branch) and to send you newsletters, promotions and updates about changes to our service;
• We retain personal data to comply with legal obligations, enforce our terms and conditions, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations and take other actions as permitted by law.
• Email and other electronic communications are not secure unless encrypted. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the site and any transmission is at your own risk. Britenest Ltd also cannot accept responsibility for any unauthorized access to, or loss of, personal data that results from a cause beyond our control, nor can we be held responsible for the actions or omissions of other users or third parties who may misuse your personal data which they collect from the site.
• We may share your information with any member of our group (which means our franchisees, subsidiaries or other), e-commerce platform providers, website hosts and businesses which assist us in undertaking communications or monitoring the site and also any business partners, suppliers and sub-contractors.
• Britenest has a spam policy and you have the right to ask us not to process your personal data for marketing purposes. The customer may unsubscribe from any emails, at any point by email and will be treated in the same way as required by anti-spam laws, such as the CAN-SPAM Act of 2003 (in the USA) or laws made under EC Directive 2002/58 on Privacy and Electronic Communications (in the EU).